Our History

Pivot Support Services was established in 2005 as Regional Counselling and Mentoring Services, specifically to work with the Department of Corrective Services (DCS) in the rehabilitation and reintegration of prisoners and released offenders. Originally, we worked out of a small office above a pizza shop, then moved to a residential house and, for the last eight years, have operated out of a commercial premise at 121 Aberdeen Street, Albany.

Initially we delivered the re-entry link program and soon after the early version of the Transitional Accommodation and Support Service (TASS). In 2006 we established at our initiative the first visits centre (then staffed by volunteers). Since that time the visits model has been replicated across the State.

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Pivot delivers a range of voluntary programs in the prison and the Community.

These programs were developed by RCMS and were used as a model for the development of the current corrective services programs.

Since our establishment we have been the predominate provider of Prisoner Reintegration services in the Great Southern region.

The Great Southern is unique in the regional corrective services context.

It is the only region with a maximum-security prison and the only one with three facilities, namely Albany Regional Prison (ARP), Pardelup Prison Farm (PPF) and the Walpole Work Camp (WWC).

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Over the last three years we have developed a role in providing services to those in the community suffering disadvantage or crisis. This model allows clients to access any service provider in the Great Southern.

This Community Hub model is becoming increasingly successful and has become an effective collaborative and integrated model of service provision.

WE are now a registered provider of services under the National Disability Insurance Scheme (NDIS).