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At the heart of our methodology will be a case management model which is complimentary to Department of Corrective Services (DCS) operations. Our case management framework will assess, in conjunction with DCS, the needs of the offender and tailor the level of service accordingly.

In assessing need offenders will fall into 4 categories:


Most of these offenders have been seen at their original prison and will have very little call on our services.

Low Needs

These offenders have few needs on release are self-motivated and have independent resources which will assist them in reintegration, they will also be those offenders who are being released into other areas.


Will be the offenders with significant needs on release. They will be released into our area and be intensively case managed.


Similar to mainstream these offenders are Aboriginal and are case managed by Aboriginal mentors. The families of Compass clients also will be mentored to ensure they are ready for the release of the offender.

The above classification system will allow a targeted approach to services. The case management and other support services commence in prison when the offender comes into scope.

Some mainstream and all Compass clients will be part of our First Steps Program on release. This program allocates a volunteer mentor or a peer support worker to the offender that will assist them getting to appointments, helping with budgeting and a raft of other supports including informal counselling. This lasts for between 4 and 6 weeks depending on needs and will ensure the offender gets through the most difficult time of release.

Accommodation services such as TASS and the Rental Assistance pathway will be managed under the case management model, case managers will be trained on the process for sourcing accommodation and will provide the support service to the tenant. The Southern Aboriginal Council (SAC) has a number of houses for its clients, we are working with them to integrate our service with them.

Clients will continue to be case managed for up to twelve months after release. All other clients are able to access our services as required.

The case management framework will provide established and agreed linkages to services in the community which address but are not limited to:

  • Education and Vocational skills
  • Employment
  • Accommodation
  • Family and Parenting Skills
  • Alcohol and other Drugs programs
  • Family and domestic violence
  • Pro Social Skills

The development of this model is based in the accumulated experience of our provision of these services over the last twelve years. The framework is based on the following principles:

  • Person centred service delivery incorporating a range of options
  • Other service providers are engaged in the framework
  • Volunteer mentors and peer support workers are engaged
  • Culturally appropriate services and delivery
  • The process starts prior to release
  • Intensive supervision is available 4-6 weeks after release (First Steps)

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